Each BetterMe user picks a subscription package and is being billed based on the conditions of this subscription. This information is explicitly stated at the checkout page and can be reviewed prior to the purchase. Besides, we send users a confirmation email to highlight these details. There is no way for BetterMe to charge the user's account without their direct permission.
Offering subscription-based plans helps us provide a seamless customer experience. They ensure immediate and uninterrupted access to the app and its premium features. Your progress can be saved and all the data is adjusted properly throughout your fitness journey.
New and upgraded tools are rolled out to you much faster so you don’t have to wait. We improve customer experience by making real-time adjustments to our product and investing more resources into nurturing our clients.
Subscriptions give our users confidence that resources will be available to them whenever needed. On our end, they make us accountable for the quality of services we provide.
The subscription-based model is a vital part of our company approach as we are striving to provide value over time and build stronger relationships with our users. This model’s ease of use offers convenience for our customers in their busy everyday routines. Instead of having to remember to renew a contract, you simply remain connected to the platform and keep working on your fitness goals.