We understand that the app may be used in areas with poor connectivity or customers may have skimpy data plans or may not necessarily be online at all times.
Thing is, our goal, in this case, is providing efficiency to our users and offering personalized high-quality content that meets the unique needs of everyone.
Firstly, some of the content is cloud-based, so being connected to the internet ensures access to all these functions.
Secondly, we are sure you understand that all the data may take up way too much space on your phone if available offline.
Lastly, we are constantly working on improving the functionality and introducing upgrades. It’s beneficial for your seamless experience to have the most recent updates of the app in real-time.
Having been in touch with our users at all times, and considering current global circumstances, we assume that many of them are working out, cooking, eating and meditating at home with internet access.
That’s not to say that you are on your own when you happen to be without a connection. As promised above, we've put together some alternatives when you find yourself offline. Please select your platform below:
- Please check out our Blog articles with tons of meal plans, recipes, workouts and tips as well as Help Center with FAQs and instructions and save them in your browser for offline access;
- Download our YouTube workout videos to your device when using a Premium account to enjoy them at any time.
- Access workouts offline when you mark them as Favorites. To do so, select the workout and tap the heart symbol at the top right-hand corner of the screen;
- The fasting tool is available to you when you don’t have an internet connection;
- Check out our Blog articles with tons of meal plans, recipes, workouts and tips as well as Help Center with FAQs and instructions and save them to your Reading List in the browser for offline access;
- Download our YouTube workout videos to your device when using a Premium account to enjoy them at any time.
Feel free to reach out to us at any time at support@betterme.world for more information.