To charge your BetterMe Band, follow these steps:
1. Remove the band from your wrist.
2. Hold the tracker in one hand and grasp the end of the shorter strap (the one with a metal buckle) with your other hand. Apply a little force to detach the strap from the tracker.
3. Once detached, you will see the blue connector, which is used for charging.
4. Plug in the blue connector to the USB port. USB ports can usually be found in devices such as power adapters of smartphone chargers, laptops/PCs, and power banks.
Here’s an example of what the USB port looks like:
• If the battery is completely drained, the charging icon may not appear immediately after plugging it in; please wait for 1-3 minutes.
• The tracker may pop up a little from a USB port, which could interrupt charging. Please make sure it is plugged in properly.
• Do not pull the strap directly from the connector to prevent potential damage to the connector.
If your BetterMe Band isn’t charging:
Make sure you insert the connector properly. Look for a charging icon on your device's screen to confirm it's charging. If you do not see the charging icon:
- check if you plugged in the proper connector to the charger; only the blue side charges your band.
- check if the USB plug is right-side up. The blue side of the connector with golden pins on it should align with the pins inside the USB port of your power adapter, power bank, laptop, or PC.
For more information, have a look at the BetterMe Band User Guide.